Customer service
Currently I am in Germany, I’ve been traveling here for a long time and I have realized that the level of customer service has improved for past 20 years but still there is a large room to improve. I usually go to coffee shops to do my work and as a hobby I always think […]
Approachability
In the recent past I was working with a client, a senior executive of a large company , what I learned through our continuous conversation and deep discovery was schocking to me, that this executive did not approached his staff. He waited that they come to him, this is not productive approach. I was surprised […]
Insecurity
Insecurity is the most destructive flaws in our character that most of us are not aware of it. This is something well never go away which is a good thing for those who are aware of it. It will keep us to be on guard /aware of our thinking and behivor. If you have not […]
Consistency and Leadership
It is important for leaders to be consistent on their performance, daily tasks or behavior. If you feel that drinking or other factors such as family issues affect your performance, it is a good time to start looking for solutions immediately such getting coaching and consultant to find the real cause of this issue.